FAQ

Your operational questions answered.

Browse core logistics, delivery, and onboarding FAQs or reach out if you need personalised answers.

How fast can RouteFlex build multi-drop routes?

Our optimisation engine can process hundreds of stops within seconds, respecting driver hours, vehicle capacity, and customer windows while delivering a printable manifest, GPS link, and live updates.

Can we track every driver and delivery in real time?

Yes—drivers can share location, proof of delivery, and exceptions, and dispatchers see ETA adjustments, route deviations, and automated alerts from a single screen.

How does pricing work for different fleet sizes?

Plans are based on the operations you run, so smaller fleets start on a fixed monthly tier while larger operations move to a custom enterprise package with dedicated support.

Do we need to re-enter customer data or orders?

RouteFlex connects via API or file uploads to your CRM, TMS, or spreadsheet feed, keeping order and customer data synchronized without duplicate work.

What integrations are available for dispatch and reporting systems?

We offer REST APIs, webhooks, and pre-built connectors for common TMS, ERP, and CRM platforms so partners and finance systems stay informed.

Is RouteFlex compliant with driver hours, safety, and privacy rules?

Yes—drivers only receive routes they are certified for, we log every deviation for audit trails, and data encryption keeps customer info secure.

Can we onboard our existing drivers without disrupting operations?

Implementation typically takes 2–4 weeks; we shadow a few live runs, roll out training, and move the rest of the fleet as soon as planners feel confident.

What analytics can we expect after a pilot?

You receive detailed reports on on-time performance, driver utilisation, stop sequencing, and cost savings that inform your next set of adjustments.

Still curious?

Review pricing or book a consult for tailored answers about your routes.